Launch begins on September 30th at 12pm EST (11am CST, 10am MST, 9am PST).
It extends for a 30-day window, ending on October 30th at 12pm EST.
You will be able to purchase Metroboard at any time during this window. Afterwards, you will still be able to purchase Metroboard until we send them to production, but at a steeper price.
If you're buying two Metroboards, back the "Two Metroboards" reward to get two for a discounted price.
If you'd like even more, you can purchase additional Metroboards during checkout for $189 each.
No. This is a tier for reservation holders only.
If you check out with this, you will later need to pay the difference ($40).
We're offering an extra $10 off each Metroboard (for $180 off total) when buying two.
Any additional Metroboards can be added during checkout for $189 each.
We're hoping to ship Metroboard around March.
After launch ends on October 30th, we will prepare to send your orders to our manufacturing partners to build. Afterwards, they will be shipped to our distribution partner who will then ship them to you.
This takes a few months, so March is our best estimate. As with any new product, there can be bumps and challenges along the way, but we will be sure to keep you updated and informed as we go along.
You will pay for shipping later, when Metroboard is ready to ship.
This allows us to offer you the best rates rather than guessing and overcharging right now.
We will collect addresses right before shipping Metroboard, so you'll be able to provide the best address for you at that time.
If you miss the e-mail or we don't hear back, we won't ship your Metroboard to the wrong address. We'll keep trying to get in touch, and hold onto it until we hear from you.
We know that a lot of you are getting Metroboard as a gift for someone else - something we're honored by and take very seriously.
If your occasion (birthday, anniversary, the holidays) is before Metroboard ships, we will offer an "interim gift" you'll be able to get, if you so choose.
This "interim gift" will likely be a nicely designed metroboard-themed letter that you can give your gift recipient in the meantime.
We will plan to offer it as affordably as possible (~$5) if you would like it as an option.
You'll select the city (or cities) for your Metroboards after the launch ends, via a survey we'll send through e-mail.
Your card will be charged at the end of the campaign, on October 30th.
Please be sure your card is good for the purchase you made. If your card is declined, your order will be cancelled and discount forfeited, and sadly there's nothing we will be able to do about it!
City Sounds is our subway/city-inspired vinyl record, which will be launching alongside Metroboard.
You can add it to your Metroboard order for $30 when checking out.
You can add them for $10/pack when checking out.
